The C Word

Yes people, Christmas is coming. Like Death & Taxes, it’s a certainty and it’s only 3 short months away.

And if you think we’re a bit early with the whole promoting the big C moment thing, then spare a thought for me – I’m typing this on the 20 August and Boy! Am I feeling Christmassy right now :).  Because the new products have been designed through the summer, they’ve been sent to print and I pressed ‘upload’ about 10 minutes ago on the catalogue that I’ve spent the past fortnight completing.  Thank heavens the heatwave came early this year; nothing quite like sweat dripping into your eyes when you’re looking at an image involving snowflakes.

Weird industry this one we call ‘gift’.  We’re not an entirely conventional studio.  I tend to launch to you people first rather than work with the retailers’ calendar, because it’s difficult to keep up.  Some chain stores work on an 18 month timeline, which means that the ‘trends’ they set become self-fulfilling prophesies, something I find vaguely depressing. Other chains work a year in advance which is slightly easier so if I’m working on Christmas in July, they are too; it’s just for different years.  Smaller chains tend to work two seasons in advance and then the lovely independents can have strategic plans in place or go from one stand to the next at a trade show with that wonderful look of ‘ooh shiny, go see’ expressions on their faces (they’re my favourite).

I don’t have the time nor money to produce two seasons a year.  Because it takes me around 9 months to birth a new range and we all know how painful it can be – I wouldn’t want to put myself through more than that.  9 months to produce, proceeded by an enormous amount of trepidation and pain at launch, followed quickly on to starting the whole process again only 3 short months later (a pattern I started with procreation – it’s exhausting!).

So, seeds of inspiration are sewn during November and December, usually when standing on our patch at the Christmas shows selling our new products to all of you wonderful people. We don’t get much spare time at those shows, but everything is so busy and frenetic that it’s impossible to be diverted to anything but customer service and there’s something quite white-noisy about it that clears the head of all else.  And that’s when the ideas start to percolate, because you can see what it is that everyone is going nuts over and which product lines are flying off the shelves.

Then Christmas happens and I don’t talk for the week in-between Christmas and New Year (I’m not kidding).  And so it is that I ponder on those November/December ideas in January, just before a few trade fairs and possibly an award ceremony (if we’re lucky). And then onto logistics in around March/April. This process usually involves the gathering of a few samples – I don’t know why, but I find some comfort in looking at interesting bags and boxes that I’d like to incorporate into the new product which I then have to abandon because the costs are too high.  I write detailed print specifications to have my printer quote the costs, then realise that I’ve underestimated how much printing in full colour on heavy card stock is, change my design to fit accordingly, have him re-quote to a more palatable figure and then, over the process of the design, slowly creep back to the original specification.

I then allow a further month for a crushing crisis of confidence.

So we get to summer and I have fun doing what I like doing best – writing, designing, drawing, messing about, colouring in, listening for a good month to the same album over and over and over.  We’ve had Oh Wonder! (killed it, can’t really listen to it ever again), We’ve had Elbow (ditto), We’ve had Royal Blood, Maroon 5 and the dulcet soothing tones of Simon & Garfunkel, all now relegated and logged as the Sounds of Summer 20–.

I then allow a couple of weeks to tidy the office, catch up on some admin, think about doing some PR, get frustrated with social media, hate everyone and everything before returning back to the matter in hand, having a read through, making a few tweaks here and there and then sending the designs off to print.

And then, and only then, do I realise that I’ve left the print run too late to get the products back to photograph and into a catalogue that has to go to print before September.  Kicking myself, I spend painstaking days ‘creating’ the products in Photoshop to, effectively, lie to you, the consumer, with an ‘artist’s representation’ of what the finished item will look like.

And we’re back to this morning, when I pressed upload to my Dropbox and watched the progress bar in a bit of a fug (it was 6am).  And then I decided to write a blog about it as a really long-assed way of saying “Hey, our Christmas Catalogue is out!”

…. if you want a proper copy, email us with your address.  In the meantime, you can just click on the front cover and you’ll be taken to those clever people at Issuu and an online version to peruse at your leisure.

Catalogue 2017-01
Christmas Catalogue 2017

…I’m off to my bed.  I will be fully awake and functioning by the time you read this in, ummm, let’s see, a couple of months time…

SaveSave

Advertisements

Free Ticket Giveaway!

We’re going to be busy again this November. Making hay whilst the sun shines and all that.

Although, thinking about it, it’s going to be November so the sun aint gonna be shining.  So maybe a better saying would be: “let’s spend a load of money and book up those Christmas show stands because everyone’s looking for Christmas gifts and we sell excellent Christmas gifts so we need to put our gifts in front of those people so that they spend their hard earned money on the fruits of our hard earned year round labours.”

But that isn’t quite as snappy.  So we’ve booked up our November to ‘make hay whilst the sun shines’ and hopefully make enough money to keep producing the gifts that we’re proud to create.

It really is that simple.

Now, because we spend so much money on these stands, the organisers give us some complimentary tickets and we would like to offer them to you!  We’re not going to run a competition because we find that it ends up on some ‘money saving’ site that has a url to directly click through and even an answer that you may need; and then we have 1000s of requests from professional competition enterers. (One time, a bright spark had put the wrong answer up so we had to discount around 90% of the entrants).  It’s not that we’re judging competition enterers (see what I did there).  I can remember buying “Take a Break” in the late 1980’s and armed with just a few postcards and a book of stamps, I would very happily use my free stuff – particular favourites included the sun-cream and the bright blue mesh shower pouf to exfoliate my legs in the shower (do you remember those? awful things).  It’s just that we’re not Ambre Solaire and we don’t need tens of thousands of email addresses for people who simply aren’t going to see us on a supermarket shelf.

So, please only respond to us if you genuinely want a pair of tickets to one of the shows.  You are under no obligation to buy anything, to visit our stand or even to like us or follow us on our feeds (although that would be very nice).  We would just like to know that we’ll be sending out codes to claim tickets to people who will make use of them.

So, if you’d like the chance to win a set of 2 tickets to either the Spirit of Christmas at Olympia or to Country Living Christmas in Islington, then please EMAIL ME and tell me which show you would like to attend.  That’s it.  I won’t save your email address or bother you or do anything.

I’ll simply pick 15 people at random on September 30, which should give you lots of time to plan your trip.

We also have ONE precious set of tickets to the Wealden Midwinter Fair to give away so if you’d prefer to not come into London, do put Wealden as your preferred choice.

That’s all.

Further show information can be found by clicking on the images below:

MW17 email signature.jpg

1 Set of 2 Tickets up for Grabs!

SOC2017_REDBLUE_CMYK_Dates Venue_2017dates (2) copy

10 Sets of 2 Tickets up for Grabs!

 

London MPU

5 Sets of 2 Tickets up for Grabs (Saturday not included)

 

SaveSave

The joys of the approaching “back to school” day.

As the first day back at school approaches, are you like me and thinking ‘Thank God, a bit of peace” or are you lying to yourself? Or have you just spent 2 months in your house in Tuscany?

When I say that I’m relieved about the first day back at school, I’m not talking about that first ever bittersweet day of school. You know, the one when their blazer is too big and they look way way too young to be let outside, into the world to fend for themselves, to endure the horrors of playground politics. Because that very first day is the one that is indelibly inked into your DNA for evermore.

I can remember spending a year skipping merrily about, telling anyone who would listen how much I was looking forward to my house being empty from 8.30am until 3pm every day for the first time in what felt like forever. My husband took them and I sobbed uncontrollably for an hour. I’m never quite as pragmatic as I like to think.

But for quite a few years now, the long summer holidays have produced an awful cacophony of emotions and feelings within me. Because I have felt that maternal mix of guilt at being a terrible mother whilst simultaneously experiencing the certainty that I’m being a terrible businesswoman. I would go so far as to say that when I used to want to scream at them every time they innocently asked ‘what’s for lunch?’ I’d even feel the guilt of being a terrible human being. Ok, I’m kinda lying here – I did used to scream at them when they asked about lunch, so much so, they stopped asking for a while and then started to make their own.

So, if you have a child or children ranging from the age of 5 to, let’s say 14, you’ll be doing that whole trying to find shirts in the only Marks & Spencer/Asda/Tesco that doesn’t seem to know your child’s size even exists.

You’ll be working out if you should bother sewing/ironing/sticking those labels in or even whether you should bother marking the clothes with a Sharpie. Because, quite frankly, if they’re stupid enough to lose their pants at the swimming baths, they’ll more than likely find someone else stupid enough to not notice that you’re walking around in theirs.

You’ll be queuing, yes, queuing at a shoe shop with a ticket system exactly like the deli counter at a supermarket. You’ll be waiting to see how much your child’s feet have grown in the week that you feel it’s been since you were last there clutching onto a ticket with an unfeasibly long number.   You’ll then have a mini heart attack and weep a little when they ring up the total on the till – or perhaps that’s just me with three children exactly the same size who needed shoes and trainers bought for them every 2 weeks because their feet grew so quickly (or is that just my imagination).

And, if like me, you’re a bit of a neat freak and you like the smell of a new pencil case, you’ll be questioning your children on what they need for their next year. Is it time for compasses? (does everyone know someone who tried to tattoo themselves at school with a compass? No? Just me then).

And so it goes that you’re buying protractors, erasers, pencil sharpeners that you know will be lost within three hours on the first day, and you’re grabbing some colouring pencils, and HB pencils and possibly a Lamy if you’re feeling flush or they got a WHSmith voucher for their birthday. And of course, you have to get them a new pencil case because the unidentifiable ‘matter’ that is crumbed into the deep recesses of last year’s case is actually starting to smell and you can’t possibly infect the new items with the dirt. At least not for the first week.

And as the day approaches, you’ll start feeling a little guilty that you’re excited about getting some semblance of a life back, that you’re really wanting to look forward to hearing the word ‘mum’ again without it sounding like nails down a chalkboard. Because however much you love your children and even like spending time with them, there’s nothing quite like that moment of closing the front door and being able to just get on with your own stuff.

Unless, of course, you’ve just spent nearly two months in your house in Tuscany with your family, living the ‘simple life’ with bronzed healthy children who haven’t spent more than an hour on their computer for the want of getting back in that pool with their cousins. In which case, console yourself with the vitamin D that has been absorbed to last you through the winter.

Although I can’t help but think you’ve been a bit laissez faire with your preparations. Have you ever tried getting a pair of grey Teflon trousers on the day before term starts? No? I have – it’s not pretty.

Oh, and if you’d like to buy some excellent and very special ring binders, refill pads, pencils and notebooks for the new term, pop over to the site and grab some. We’d love to inspire your little ones with some plans…

1

SaveSave

To CheesePlant or not to CheesePlant

I have been in turmoil people.  Absolute turmoil for the past 3 months or so and I have thrown tantrums and stormed from the office to the high street to eat biscuits and drink hot chocolate in a coffee shop on more than one occasion and yes, I inhaled those biscuits and yes, I felt guilty afterwards.  But there’s nothing quite like frustrated indecision to get you onto the biscuits I’d say.

Now you wouldn’t think that something as innocuous as a cheese plant could do that to a grown woman would you?  But boy, have they plagued me.  Sometimes, most days.  Some days all day. The relationship that is Sarah and cheese plants is starting to wear thin.

I liked cheese plants.  We had one in our first flat and we kept it alive for a number of years (which I think goes to show how resilient and therefore how lovable cheese plants can be).  But once we’d managed to kill our beloved cheese plant off, circa 1994, I don’t think I gave the genus another thought.

1aRoll on to summer 2015 and I had a very rare girlcrush on an item of clothing.  It was a Vivienne Westwood dress and, you’ve guessed it, the pattern was cheese plant leaves.  I liked the greens and I liked the cut and I managed to snaffle one at a rockbottom price and realised I couldn’t really walk in it… but still…. I stroke it and look at it in my wardrobe now and again and just, well, love it.

(and that’s fine because if you were to line up photos of me at trade shows over the last 7 years, you’d find that I really do get the most out of every item of clothing I buy – so having one in my wardrobe just for strokes isn’t that profligate).

 

Moving on….

So let’s get to 2016 when I take an idle wander around the floors of a well known department store to see what’s ahappenin’ and I notice that, yes, owls have, indeed, had their day.  The pale pink and grey ‘Pantone colours of the year!’ are moving on and we’re still trending through flamingos, pineapples and Rio stylee stuff.  (please see “Mid Week Rant” for the other trend that prevails).

and there I am, surrounded by flamingos and pineapples

…. and I think to myself.

“It’ll be cheese plants next”

And so, as I liked cheese plants more than I like owls, pineapples, flamingos, toucans and, indeed, unicorns (they’ll be everywhere soon….) I thought…

“I should design some products with cheese plant patterns”

Turmoil.  Because I’ve been drawing spider plants, ferns and cheese plant leaves for months now; moving them around the screen, playing with colours, tweaking, changing layer layouts, taking out elements, putting them back in, putting new ones in, isolating, combining.  And then I’ve looked at the cost pricing of having product printed and worked out the cost-trade-retail ratios and yes, may just make some money here and then I wonder if the artwork is good enough and whether we’ll get a garden centre or two interested and then I start to see cheese plant leaves popping up in a few places.

… and suddenly, I’ve found myself feeling sick in a coffee shop with crumbs down my front thinking “I can’t compete with them.

Last week was particularly bad. I was beginning to question it all, and I mean everything.  The very existence of cheese plant leaf artwork on my desktop felt like a virus in the files.  And it’s taken a lot of soul searching to conclude that I’m going to pop all of those artwork files into a folder and chuck them into the virtual abyss that I have named “Artwork in Progress” and here’s why I’ll probably never do anything with those files:

  • I’m not talented enough to compete with the true artists out there.  If I were, I would spend my life being an artist and making money from my art would make me happy.
  • I don’t want to lose sight of what 2littleboys.co.uk is all about.  We make cool shit to keep kids happy, beautiful stuff to keep memories and the odd funny thing for older people.
  • We don’t make patterns
  • We’ve never followed trends or even capitalised on trends we’ve foreseen before. Why start now?
  • We’re not big enough (or talented enough) to compete with the companies who create beautiful product with patterns and who can create a ‘story’ with their ranges.
  • I kinda like unicorns, pineapples and toucans, but not enough to create a range of stationery around them.  What if the trend after cheese plants was something I really didn’t like?

But most of all, and this is key.  

I don’t want to.

And that’s the joy of being the boss.

But it won’t stop me cringing every time I see a cheese plant leaf on a product. I’ll get over it, because FINALLY, I am exhaling and the turmoil of indecision is over.

And now I’m off to buy some soil, fertiliser, a nice big terracotta pot and a plant to grow in my living room.  I’ve moved on from cheese plants. I’m thinking a ficus.

1b-01

If there’s any company out there who likes some of these designs – don’t copy them, license them…. We’re fabulous licensors and our rates are very reasonable ;).

Please feel free to share or to follow us by pressing any one of these tab things:

2littleboyscom on Twitter 2littleboyscom on Instagram Facebook 2littleboys on Pinterest Wordpress blog Google Plus 2littleboys

and here are links to our 2 websites.  Memory Books for our award winning Yearbooks and 2littleboys for our award winning everything else 🙂

Web   Web

 

 

 

The Stationery Show and the C Word

I was reminded over the last couple of days that at least one person had read the blog I had written about embarrassing things I had done at the Stationery Show TWO years ago. (Thanks Simon).

I thought I’d follow up this year with another round up as I’d like to think two days at a stand in Islington is an excellent barometer of where the industry/world is right now.  In reality, I accept that it is actually a mediocre barometer of my mental state.  You tell me.

Firstly, I should like to address the C word head on.  It is a word that I have been known to judiciously use, sometimes converting it to an adverb (i.e. this is so C…… ingly shit).  Yes, I do think it works.  So it was, during conversations with various visitors over the two days, the C word and its veracity and position within our collective lexicons was discussed.  It seems that there is a seismic shift in opinion.  Not one person actually said the word, but most agreed that it does, indeed, play an important role in expressing extreme views/emotions/general feelings toward certain people in our lives/friends’ lives and life in general.  One of my particularly clever customers gave me his view on the entire issue which went something like this:

The C Word is to the F word what the F word was to the word Bloody a couple of decades ago.  Read it again, I think it makes sense.

I don’t think I’ll be putting the C word on any products in the coming decade or so, but never say never.  And I think the shift in the general feeling toward the four letters in a very particular order is interesting.

So what else happened at the Stationery Show this year?  It was busy.  The same people who always walk on by our stand did exactly just that.  I was rude to approximately the same percentage of potential customers as I usually am.  There were, this year, however,  a disproportionate number of people taking photographs without asking, some in such an obvious clandestine manner that I’m relieved that they spend their time taking undercover photos of notebooks as opposed to actually having to take actual clandestine photos. Please just ask to take a photo – I accept times are changing and the ‘no photography’ rules are a thing of the past.

There were some lovely bloggers.  In particular, three woman who were very complimentary and made me glow with pride and then they confused me with acronyms   of social media stuff.  I await enlightenment; a lightbulb moment of clarity that I’m hoping will make it all seem worthwhile.

Two very young ladies popped by and spent ages going through everything and taking photographs (without asking), loudly proclaiming their opinions on each title to each other (and although most of their views were favourable, they did offer up their considered and experienced opinions that some were simply shite).  So, having already ascertained that I must be deaf, being only a metre away, they scowled at me as I took a single step toward them, rictus smile on my face.  “What is it you do?” I ask and they tell me the name of the retail chain in which they work, or maybe their mums worked there, I don’t know.  I had obviously heard of the chain, but I genuinely didn’t know what they did.  So I asked and I can’t tell you what they said, because they looked down and mumbled.  Sam told me once they were out of earshot (you know, more than a metre away).  They weren’t the power tool manufacturers that I had always assumed, but they were just as unlikely to buy my stuff as a power tool manufacturer and I’m not entirely sure what they were doing at the STATIONERY show.  Still, they were good for a bit of righteous indignation.

Ummm, what else; one of my lovely customers brought me cake on my birthday and a thing of beauty that slice of strawberry sponge it was. I offered some up to my next door neighbour.  She promptly declined and then proceeded to extol the virtues of its aesthetics, taking photographs whilst breathing rapturous promises to herself to paint its delicately coloured layers.  All of which, and I’m only guessing here, is what makes her a great artist who deserved the TWO awards she had received the night before.

I, as someone who is currently overweight bemoaned the cake’s calorific content, saw no future potential for the beauty of said cake slice and ate it.  Which probably goes a little way to explaining why I didn’t win an award the night before.

I had a few wobbly moments when I hated everyone (is it just me? Please tell me it isn’t just me).  So a few extended breaks were taken.  I outraged Sam by taking my M&S salads upstairs, borrowing a plate, knife and fork from the cafe, decanted and ate like a civilised human being.  It was brazen and I don’t know their rules, but I revel in that whole middle-aged ‘what are they actually going to do about it’ state of mind.  I even sent Sam proof just to get that whole ‘I can’t believe you did that’ response from him – you know, from the man who’s survived proper muggings without a whiff of PTSD.

food

I had a lovely time talking to fellow exhibitors, some extremely experienced, others not so much, but all of us aware of the rule of mid-sentence stop and slight nod of head to denote potential new customer crossing the invisible line onto the stand.  I laughed a lot during catch-up-on-life sessions with old friends and I didn’t cry.  Not once.

So all in all, I’d say it was a successful and exhausting two days. Will I return next year?  You’re C….tingly right I will.

 

 

Do share away or pop over to our social feeds:

2littleboyscom on Twitter 2littleboyscom on Instagram Facebook 2littleboys on Pinterest Wordpress blog Google Plus 2littleboys

 

And if you’d like to buy some of our stuff – click on one of our site logos.

Web  Web

IMG_1609

 

 

 

 

Dawn and the Joy of Insomnia

There are many reasons for insomnia.  So many, in fact, that when someone asks me why I can’t sleep, I’d like to offer up this analogy.

If I were to ask you what someone had died from – you may respond with anything from head trauma (still looking for a blunt instrument kinda deal) to old age.  You probably won’t say the bleeding obvious, which is that the person died from a stopped heart.  And so it is with insomnia (kind of, sort of, not nearly quite as dramatic obviously).  But still, my answer to why I can’t sleep would be because my brain won’t shut off into sleep or my brain wakes me too early. It’s that simple.

Reasons behind insomnia are, obviously a little more complicated.  It can be because of the mind-racing that only seems to happen with such intensity just as my head hits the pillow, it can be too little exercise, too much telly, drugs, lack of drugs, the wrong drugs, hormones, too much light, no light, too much caffeine, backache, any ache, bad dreams or just for YOLO or maybe because of some damn-ned other reason as yet to be identified.  I have stopped trying to work it out as I believe that therein true madness can lie.  And if I’m honest, I’m not sure it really matters.  I can’t sleep.  I have tried most remedies and sometimes they work and sometimes they don’t.  So I go with the flow until I (or my nearest and dearest) can’t handle it and I’ll either seek more drastic help or just absent myself for a bit to do some catch up napping.

Now I’m not known for being a woman who can find silver linings easily.  But there has been something quite thrilling about my very early summer morning starts over the years. Days on holiday, standing somewhere very quietly and looking at the pure majesty of a damned fine sunrise.  Because there really is nothing quite like a perfect dawn morning to make you feel alive.  It’s serene, it’s quiet (once those sodding birds have stopped declaring the start of another day – I don’t need to hear their declarations, because I’m awake and I can see the day has started).  The shadows created by the rising sun are stunning and, more often than not, my camera can’t quite capture that moment of perfection.  However much I have tried!

I don’t use optical or digital filters and I won’t alter images in Photoshop (except for product shots – they don’t count).  So I’m sure you can imagine how beautiful some of those early mornings have been.

 

And as my sleep pattern has turned into just that.  A pattern.  I’m now finding myself waking long after the dawn chorus, long after the sun has left the horizon line.  And although I have loved every second of every sunrise I’ve watched, I don’t miss it too much.  In fact, I can say that I don’t miss it enough to set the alarm.  But if you find yourself stirring in the early hours and you can see an orange glow through the blinds, go check it out.  It’s amazing!  And if you get a chance, grab a camera – because once you’ve stopped waking up in the early hours to watch the dawn, you can look back on the times that you did.

 

 

Reigate at Dawn.

Dorset Sunrise

 

If you’d like to share some awesome sunrises, do post them on our feeds and if you’d like to follow us, like us, or pin us or…. you get the idea – press on one or all of these tabs:

2littleboyscom on Twitter 2littleboyscom on Instagram Facebook 2littleboys on Pinterest Wordpress blog Google Plus 2littleboys

and here are links to our 2 websites.  Memory Books for our award winning Yearbooks and 2littleboys for our award winning everything else 🙂

Web   Web

 

 

 

Small businesses and reviews

So, you order something online, you get it in perfect condition in a reasonable space of time and you unwrap, wrap it back up if it’s a gift or you use as you see fit – if it’s something from 2littleboys.co.uk, you’ll probably be writing in it, using it to write with or drinking from it. But who am I to guess or even judge for that matter.

And the world continues to turn (it’s frightening how quickly it turns; one of my kids told me the rate in which it was actually going, and I felt a sudden need to cling onto the pavement with the thought of it).

And then, if you’ve bought from a larger sales platform or company, you’ll probably get a really irritating email at some point asking you to ‘review your recent purchase from….’.  And every so often, when you’re waiting for the washing cycle to finish, or when Peppa Pig is giving you some respite, or you’re stuck on the train with nothing better to do (but with excellent signal and you’re not smelling the man’s armpit to your right), you’ll click through and leave a review.  And it’ll be an excellent review or a shitty review and there will rarely be an in-between, because if you had just thought ‘meh’ when you’d opened the parcel, you’re probably not going to spend some of your precious time trying to think up real words to describe the ‘meh’ you felt.

I get it.  I really do.  At 2littleboys HQ, we order our padded envelopes through a large marketplace and they turn up in a timely manner and they’re always in good condition. (but then I’m not sure how much damage could be sustained to a box of padded envelopes).  So when the marketplace sends me an email to ask me to leave feedback, I do wonder who would respond and what they would respond with. ‘They’re envelopes, they arrived, I use’.

And that attitude can proliferate throughout our shopping experiences. But here’s the thing.  More often than not, the seller on that large platform or the people behind the online boutique are there, often grappling comically with tissue paper, trying to get everything done by the day’s postal deadline and wondering how the fuck they got through so many padded envelopes so quickly.  At this point, can I also point out the idiosyncrasies of wrapping with tissue paper.  I defy anyone to wrap anything in the stuff and not have it look like a three year old and his pet gerbil has had a go first.

And I haven’t even got to the hair pulling decisions, design skill, writing and production of the actual product!  Another posting sometime maybe :0.

We, at the MotherShip store 2littleboys.co.uk don’t have an automated request system for reviews or feedback. And when we see the reviews that have been left for our products on other platforms through whom we sell, or when we receive emails, Facebook responses and reviews on our site, our hearts really do sing.  I mean REALLY.  NB: Not literally – that sounds medically dangerous.  I mean: A little flutter of pride and a big smile of ‘wow! Someone likes our stuff’.

Because we do need to know if one of our notebooks made a friend smile when they really needed to, or if an activity book turned horrified faces surrounding your 4 year old on a plane into smiles of a peaceful flight.  We want to hear that the paper was a joy to write upon (yeah, that’s right, we’ve had that said actually, because it’s really important to some people and I can’t help but agree with them…).  We want to hear that you didn’t expect to receive the purchase so quickly and aren’t we amazing for turning the order around so quickly.  We want to hear that the really silly question you asked was answered quickly.  And I am pretty sure that every independent shop would agree with me when I say, we’d just like some feedback on our good jobs done.

So don’t wait for the larger companies to remind you, next time you get something from an independent shop, take five minutes to write ‘great service’ or some such niceness.  Because we don’t have complicated algorithms to connect with you nor do we have banks of people ‘dealing’ with you.  We are just simple folk doing some interesting stuff.

Right. I’m off to write a review about padded envelopes.

Happy Easter all.

 

 

If you’d like to check out our MotherShip site – do click across 2littleboys.co.uk.

Here are our social media feeds if you’re feeling click happy 🙂

2littleboyscom on Twitter           2littleboyscom on Instagram               Facebook              2littleboys on Pinterest           Wordpress blog

AB2